1 hour ticket response
We are specialized in offering a rapid and adequate answer to each technical support ticket posted by a user. Our professional customer support team representatives will review your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average client support ticket response time has proven to be twenty minutes.
An Excellent Client Care Service
We’ve got a team of web hosting support technicians who are eager to answer all your questions every time you are in need of help. Most of our help desk support team representatives have lots of years of experience in the Linux website hosting packages field, which suggests that you can constantly count on prompt and elaborate answers to your concerns.
An Easy–to–Navigate Help Center
To help you find a quick hint on how to use a certain service, we have included a very user–friendly Help section in our Online Control Panel. You can search through a broad selection of web hosting account management articles and website administration articles, check the F.A.Q. database or check out our instructional video tutorials.